All orders are shipped Monday-Friday. Order processing is 2-3 business days and orders will typically take 1-3 days to arrive at their destination depending on where you are once shipped. 

Orders are shipped via UPS & USPS and occasionally can take longer due to common issues.  


What is the policy if my package is lost or damaged?

We’ve partnered with Route—a package protection and tracking solution—to give our customers the best possible delivery experience. Route provides low-cost shipping protection to protect your package in the event that it gets lost, stolen, or damaged while in transit.

Route is also a mobile app that allows you to visually track all of your online orders in one place. No need to dig through your email for tracking numbers. Route’s dynamic maps and real-time shipping updates keep you in the loop throughout every part of your delivery. The Route app is available on Android and Apple app stores.

If you experienced an issue with your order, please file a claim with Route’s team here.


What is the shelf life for Kings Buttercream?

Kings Buttercream is good for up to 6 months if refrigerated. It however, does not require refrigeration!